The certificate chase
Every COI that hits your inbox gets read, verified against requirements, and chased to renewal — automatically. Your CSRs get Fridays back. Your E&O exposure gets an audit trail. Your team gets compliance answers in minutes, not days.
INSURED: RIVERSIDE BUILDERS LLC
INSURED: RIVERSIDE BUILDERS LLC
Nobody at your agency got licensed to babysit PDFs.
And yet, somehow, certificate work eats your best people alive. It looks like this:
A GC calls: their sub can't get on the job site Monday without an updated cert showing the additional insured endorsement. Your CSR cancels her evening to dig through 6 weeks of forwarded emails.
Three hundred policies renew in Q4. Someone is supposed to confirm every replacement cert came in, meets requirements, and got re-issued to every holder. That someone is a spreadsheet. Spreadsheets don't follow up.
A worker was hurt on a site where coverage had lapsed. The claim asks one question: “Did the agency know?” Your defense is whatever paper trail you happened to keep.
Every one of these is the same root problem: certificates are tracked by human memory. COIflow replaces the memory.
Three steps. The first one is the only one you do.
Forward the cert
Send any certificate to your dedicated COIflow email address — or give insureds and vendors the address and never touch it at all. No portals, no logins, no adoption battle.
COIflow reads & verifies
Every limit, date, endorsement, and holder is extracted and checked against the requirements you set per project, per client, or agency-wide. Gaps get flagged in plain English.
Then chases relentlessly
Gaps and upcoming expirations trigger polite, persistent email + SMS sequences to the insured — escalating on your schedule until a compliant cert lands. You see everything; you touch nothing.
Your entire book, at a glance.
Every insured, every certificate, every holder requirement — one wall. Green is compliant, amber expires within 30 days, blue needs a quick review, red is a coverage gap, and dark red is already lapsed. Anything off-green is already being chased.
You're already paying for certificate tracking. You're just paying in CSR hours and frustration.
Two interactive calculators — built for the two audiences COIflow serves. Email the results to yourself.
One saved cert pays for the month.
Every plan starts with a 7-day free trial that includes 25 certificates — enough to watch COIflow read, verify, and chase on your own book before you pay a dime. Your full certificate allowance unlocks the moment you subscribe.
- AI parsing & verification
- Agency-default requirement profile
- Expiration tracking
- Email chase sequences
- E&O audit trail
- Everything in Starter
- SMS chasing & escalations
- Per-client requirement profiles
- AI contract → requirements intake
- Branded client portal
- Compliance wall & reporting
- Everything in Agency
- Multi-office roll-up views
- White-label client portal
- API & AMS export
- Dedicated onboarding & priority support
Built for independent agencies — priced to match.
Stop chasing paper.
Start chasing premium.
Forward a certificate. Watch it get read, verified, and filed in seconds. You get 7 days and 25 certificates to prove it on your own book — 100% risk free.